Monitoring and Managing IT Infrastructure in Real Time
The Business Need
A recognized leader in entertainment, communications, and networking technology had a mission-critical need for an enterprise-grade solution that would provide end-to-end capability for the management of a complex IT infrastructure.
The solution would need to be able to support large volumes of users, from multiple locations, using a wide range of equipment and protocols. The solution would also need to have inbuilt scalability to allow for continued growth of the client’s business.
The Impact
The client is now able to maintain constant, real-time, contact with all elements contained within its diverse IT ecosystem. The Plasma IT Infrastructure Management solution is powering the client’s ability to provide best-in-class service to it’s clients while also improving internal operational efficiencies and reducing overall IT costs.
The built-in scalability of the Plasma solution will allow the client to add additional functionality as business and technology needs continue to evolve. With these advantages the client is well-positioned for continued market growth via delivery of superior services to its growing client base.
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